What we collect, why, who helps us process it, how long we keep it and what you can ask us to do with it.
NicheGaps ("we", "us"), based in Portugal, runs nichegaps.com and is the controller of the personal data described here. Questions or requests about your data: [email protected], or the chat button on any page. We don't sell personal data and don't show ads.
The opportunities on NicheGaps are built from content people published publicly: app store reviews (App Store, Google Play, Shopify App Store), Reddit posts and Hacker News discussions. We collect the text, rating, date and link of posts that describe an unmet need, and analyse them, partly with AI models, to group similar needs. We do this in our legitimate interest in researching market demand, which we think also serves the people who wrote them: their problem gets seen by people who could solve it.
We don't show reviewers' names or usernames on the site and don't build profiles of individuals. To recognise repeat posts we keep a one-way hash of the author's public handle. The original record, as the platform published it, is kept for reference and may include that public handle.
If you wrote something we quote, you can ask us to remove it or object to its use by emailing [email protected] with the link. We'll remove it unless there's a compelling reason not to, and you can also delete it at the source.
Messages in the chat are first answered by an AI assistant: your messages and, if you're signed in, your email and plan are sent to an AI provider (see below) to write a reply. When a person needs to help, the chat is forwarded to our team's private support group on Telegram, where we read and answer it.
Chats are stored with your account (or, for guests, under a random id your browser remembers) so you can read them later, and are kept for up to 2 years. Please don't share passwords, card numbers or other sensitive data in the chat.
We use these providers, each under their own terms and data protection commitments:
Some of these providers are outside your country, including in the United States. Where the law requires it, transfers rely on adequacy decisions or the European Commission's standard contractual clauses.
Depending on where you live (for example under the GDPR in the EU, EEA and UK), you can ask to access, correct, delete or export your personal data, and object to or restrict how we use it. Write to [email protected] or use the chat; we answer within one month and may need to confirm it's you. You can change your name and password in settings; to delete your account, ask us and we'll do it.
If you think we've handled your data wrongly, please tell us first. You can also complain to your local data protection authority or to Portugal's, the Comissão Nacional de Proteção de Dados (cnpd.pt).
Connections are encrypted (HTTPS), passwords are hashed, the database isn't reachable from the internet and access is limited to the people who run the Service. No system is perfectly secure; if a breach puts your data at risk, we'll tell you and the authorities as the law requires.
NicheGaps isn't meant for anyone under 16 and we don't knowingly collect their data. If you think a child has given us data, tell us and we'll delete it.
We'll update this page when what we collect or who processes it changes, and change the date at the top. For significant changes we'll also tell signed-in users on the site or by email.