Easy security footage review for non-technical staff

“Say theres an incident near the cafeteria around 12:15 on a Friday. The assistant principal needs to review what happened before calling parents but the person who normally handles the cameras is out that day The principal technically has access just doesnt use the system often enough to remember which cameras cover that hallway or how to find the recording. Now you've got someone from IT walking them through it over the phone while they're trying to deal with everything else. For districts with multiple schools, how do you handle situations like this? Do you train principals to search footage themselves, have someone from security handle it or keep a backup person in IT for these requests? What works when people only use the camera system a few times a semester?”