Multi-topic support ticket splitting with recipient retention

“I can't fucking understand this. These are big software companies. They claim to be champions in cybersecurity. They claim their products can stop the latest attacks and whatever. They have billions of dollars in market cap and millions in revenue but their fucking support portal does not have an option to add other email addresses when opening a ticket. And on top of all this people have to, again and over and over again, raise a feature request for an option to add other email addresses in CC. There are multiple feature requests requesting this option but nothing has been done so far. Because BIG FUCKING SURPRISE, all of us work in teams. When we open a fucking support case we want our team members to also get those responses but not with CrowdStrike. With CrowdStrike once you get a response, you have to forward that response to all of your team members manually. And on top of all this their icon for creating a request is in the top-right corner of the portal, with a US GOVT PENTAGON ICON. Their marketing team probably has some data on how most guys in IT are unfuckable incels with a big hard on for military power. FUCK THEM too. Big FUCK YOU to CrowdStrike. Absolutely pathetic..”